Michael Knoeller in

Michael Knoeller

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Director of Customer Support at Elastic
📍 Madrid, Community of Madrid, Spain

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

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Experience
18 Years
Current Role
Director of Customer Support
Job Level
Mid-senior
Location
Madrid, Community of Madrid, Spain
Personality Overview

How Michael shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Michael cares about

Strategic Priorities
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Career

Work history

5-2025
Director of Customer Support
Elastic
4-2021 - 5-2025
Senior Support Manager
Elastic
7-2016 - 3-2021
Director Customer Experience
Jive Software
7-2014 - 8-2016
Senior Executive Corporate Sales
Berlitz Corporation
2-2009 - 7-2014
Manager Business Development, Mexico and Central America America, Executive and Leadership Solutions
Berlitz Corporation
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2005 - 2008
International Business Management (Marketing/ Human Resources)
Fachhochschule Furtwangen - Hochschule für Technik und Wirtschaft
2001 - 2003
Business Administration
Arizona State University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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