Michael Lewis

Enigma
DISC Type : cid

CEO at Claim Technology

London, England, United Kingdom

Overview

Michael Lewis is the CEO of Claim Technology, dedicated to transforming the insurance industry with a Claims-as-a-Service platform. His expertise is rooted in roles as a CIO and a management consultant at IBM, specializing in IT delivery and business process transformation. He holds a Bachelor of Science from The London School of Economics.

He is a vocal advocate for the idea that financial regulation, such as the FCA’s Consumer Duty, has finally surpassed big-tech by shifting focus from fair policies to proving fair customer outcomes.

Personality Overview

Persuasive & Assertive

Friendly Yet Blunt

Fast Follower

They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are likely to ask many questions and look heavily for supporting proof as well as information. They are generally strong communicators and are not easy to convince.

Topics They Care About

Digital Claims
As CEO of Claim Technology, his focus is on innovating the claims process using intelligent chatbots, web apps, and automation to improve customer experiences.
Insurance Regulation
He actively discusses the impact of the FCA’s Consumer Duty, highlighting the significant shift from proving fair policies to ensuring fair outcomes for every customer.
Process Optimization
He believes simple process changes can yield massive savings, citing how insurers can reduce costs in areas like windscreen claims by preventing overservicing.

Media Appearances

A Deep Dive into All Things Claims – An Interview with Michael Lewis, CEO & Founder, Claim Technology. Featured in The Leadership in Insurance Podcast (Acast)

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Tech Exec: Michael Lewis, CEO at Claim Technology. Featured in Claim Technology

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Show & Tell of Claim Technology – Michael Lewis, CEO. Featured in YouTube

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Work History

3-2018
CEO at Claim Technology
8-2006 - 3-2018
Management Consultant (Partner) at EMRC Partners
12-2014 - 6-2015
CIO at Lyons Davidson Limited
Projects Director at Parabis Group
8-2004 - 2-2006
Management Consultant at IBM

Education

1992 - 1996
Bachelor of Science (BSc) from The London School of Economics and Political Science (LSE)

More Information

Social Presence :

Prographics :

Exp : 18 Location : London, England, United Kingdom Job Level : Leadership Designation : CEO at Claim Technology
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them
  • Use a combination of data as well as stories for your pitch, a ppt might not be necessary
  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."

DONT's

  • Avoid making offhand commitments, understand the root of their concerns first
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid long presentations and just 'high-level' value proposition, dive into the details

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Michael

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Michael take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Michael

Personality Compatibility


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