Michael Mackey in

Michael Mackey

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Independent Technology Advisor at M4 Consulting
📍 Greater Philadelphia, United States

Michael is a technology executive and IT services leader with a relentless focus on operational excellence to achieve strategic goals. Drawing on his experience at firms like Deloitte and Bristol-Myers Squibb, he specializes in leveraging technology to drive business results. He holds an MBA from Saint Josephs University and is an ITIL v4 Managing Professional.

Outside of his executive roles, Michael has a strong academic background with a BA from Rutgers University in addition to his MBA. Based on his graduate studies in Philadelphia, he may follow local sports teams, showing an interest in the community and local culture beyond the tech world.

Unique fact: Michael is a strong proponent of servant leadership but also believes in defending unpopular decisions to advocate for customers and teams.

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Current Role
Independent Technology Advisor
Location
Greater Philadelphia, United States
Personality Overview

How Michael shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Michael cares about

Servant Leadership
Describes his career as being built by putting people first and valuing a caring, considerate relationship with the teams he leads and the clients he serves.
IT Service Management
His career at Deloitte, Bristol-Myers Squibb, and Shire has centered on leading IT service management, process development, and service design and delivery.
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Career

Work history

1-2024
Independent Technology Advisor
M4 Consulting
4-2019 - 12-2023
Managing Director, Deloitte Technology
Deloitte
3-2018 - 3-2019
Head, IT Process Management, Performance Management
Bristol-Myers Squibb
2016 - 3-2018
Head of IT Service Management
Shire
2011 - 2016
Associate Director, IT Service Design & Transition
Shire
In the press

Media appearances

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Education
MBA
Saint Joseph's University - Erivan K. Haub School of Business
BA
Rutgers University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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