Michael Mahar in

Michael Mahar

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SVP, Head of Commercial Technology, Loyalty & Digital Products at Wyndham Hotels & Resorts
📍 Parsippany, New Jersey, United States

Michael Mahar is the SVP of Commercial Technology, Loyalty & Digital Products at Wyndham Hotels & Resorts. With over 25 years in hospitality, he spearheads the companys cloud-first strategy and AI framework, notably leading the migration to AWS and launching a generative AI guest platform. He holds leadership certifications from eCornell and Mastery University.

Outside of his technology leadership, Michael is dedicated to community service. He serves as a board member for Newbridge Services, a nonprofit organization that provides essential counseling, housing, and support for mental health and substance abuse recovery, demonstrating a strong commitment to community well-being.

He was recently recognized as a "Technology Rock Star" by Hospitality Upgrade for his innovative contributions to the industry.

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Experience
32 Years
Current Role
SVP, Head of Commercial Technology, Loyalty & Digital Products
Job Level
Leadership
Location
Parsippany, New Jersey, United States
Personality Overview

How Michael shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Michael cares about

AI in Hospitality
He launched Wyndham Connect, a generative AI platform, and frequently speaks about using AI to enhance guest experiences and drive revenue.
Cloud Transformation
He led the strategic initiative to close all of Wyndham's data centers and move the company's infrastructure 100% to Amazon Web Services (AWS).
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Career

Work history

4-2024
SVP, Head of Commercial Technology, Loyalty & Digital Products
Wyndham Hotels & Resorts
2-2023 - 7-2024
Senior Vice President, Head of Technology & Digital Products
Wyndham Hotels & Resorts
2-2019 - 2-2023
VP of Technology
Wyndham Hotels & Resorts
6-2018 - 2-2019
Vice President, Enterprise IT Services & PMO
Wyndham Hotels & Resorts
11-2015 - 6-2018
Vice President - IT Service Management, PMO, Quality and Release
Wyndham Hotels & Resorts
In the press

Media appearances

Enhancing the Customer Experience with AI: With Wyndham Hotels & Resorts SVP Michael Mahar. Featured in NTT Data – Launch Insights
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Enhancing the customer experience with AI: With Wyndham Hotels & Resorts – Michael Mahar. Featured in NTT Data Insights
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Education
12-2019 - 6-2022
Leadership
Mastery University (Tony Robbins Institute)
5-2021 - 12-2021
Executive Leadership
eCornell
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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