Michael Mitchell

Wildcard
DISC Type : sci

Fraud Special Investigations Manager at Synchrony

Dayton, Ohio, United States

Overview

Michael has no verified overview

Personality Overview

Curious But Skeptical

ROI Driven

Requires Proof

They typically tend to be late adopters even when they seem friendly and excited about what you have to sell  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions They are often friendly and nice, but can sometimes suprise you with their piercing questions

Topics They Care About

Michael has no verified topics they care about

Media Appearances

Michael has no verified media appearances

Work History

7-2022
Fraud Special Investigations Manager at Synchrony
6-2017 - 7-2022
Manager, Fraud Operations at Synchrony
9-2013 - 6-2017
Customer Service Manager at Synchrony
4-2011 - 9-2013
Customer Interaction Specialist at GE Capital Retail Bank
8-2009 - 4-2011
Account Coaching Specialist at GE Capital Retail Bank

Education

Bachelor of Arts - BA from Zion Hill Theological Institute

More Information

Social Presence :

Prographics :

Exp : 22 Location : Dayton, Ohio, United States Job Level : Middle Designation : Fraud Special Investigations Manager at Synchrony
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Persuade objectively how your product will help them achieve their goals
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Michael

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Michael take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Michael

Personality Compatibility


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