Michael Mitchell

Questioner
DISC Type : c

Manager, IT Service Desk & Service Management at Sheridan College

Oakville, Ontario, Canada

Overview

Michael has no verified overview

Personality Overview

Cautious & Analytical

Systematic

Price-Sensitive

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They prefer to analyze every situation thoroughly.
 They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Michael has no verified topics they care about

Media Appearances

Michael has no verified media appearances

Work History

6-2022
Manager, IT Service Desk & Service Management at Sheridan College
3-2020 - 6-2022
Product Lead - Digital Workplace (Office 365) at Sheridan College
1-2019 - 3-2020
Collaboration Systems Administrator - Collaboration and Safety Systems at Sheridan College
9-2008 - 3-2009
Wireless Analyst at Avotus Corporation
8-2006 - 9-2008
Operations Support Analyst at Bell Mobility

Education

2009 - 2012
Systems Analyst Coop Diploma from Sheridan College
2000 - 2001
Multimedia from Alberta University of the Arts

More Information

Social Presence :

Prographics :

Exp : 11 Location : Oakville, Ontario, Canada Job Level : Middle Designation : Manager, IT Service Desk & Service Management at Sheridan College
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Share as much information as possible regarding your product

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Michael

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Michael take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Michael

Personality Compatibility


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