Michael Rich

Trailblazer
DISC Type : DI

Director Of Operations, Development and Service Delivery at Ingenica Solutions

United Kingdom

Overview

Michael is a determined IT leader with over 20 years of experience delivering complex, multi-million-pound projects in the UK and Europe. As Director of Operations at Ingenica Solutions, he leverages deep expertise in strategic planning, global team management, and service delivery. He is a certified Prince2™ and APMG MSP Registered Practitioner.

He successfully delivered a citywide Fibre-optic Metropolitan Area Network (MAN) for businesses across Coventry & Warwickshire.

Personality Overview

Values Relationships

Informal

Assertive

A combination of speed and relationship gets the best response from them.  They are not against taking risks and can make tough decisions when required.
 They are more likely to accept new and exciting technologies.

Topics They Care About

Complex Project Delivery
Has a proven track record of successfully delivering large, multi-disciplined projects, including programs valued at over £10 million.
Global Team Management
Experienced in managing global teams and suppliers, including those in low-cost, off-shore, and near-shore centers to build high-performance teams.
IT Service Delivery
His current role focuses on operations and service delivery, building on past experience managing all UK IT services for ISS Facility Services.

Media Appearances

Michael has no verified media appearances

Work History

4-2022
Director Of Operations, Development and Service Delivery at Ingenica Solutions
3-2016 - 4-2022
Project Manager at Ingenica Solutions
2-2012 - 3-2016
Snr IT Project Manager / Programme Manager at SSE plc
10-2008 - 2-2012
Project Manager at Rich IT Management Ltd
6-2000 - 3-2008
UK IT Manager at ISS Facility Services A/S

Education

2013 - 2018
Managing Successful Programmes MSP from APMG
2009 - 2019
PRINCE2 from APMG

More Information

Social Presence :

Prographics :

Exp : 25 Location : United Kingdom Job Level : Mid-senior Designation : Director Of Operations, Development and Service Delivery at Ingenica Solutions
URL has been copied!

Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Showcase existing customers and use case-studies to grab their attention
  • Give them control of the sales process
  • Display high self-confidence and expect them to have a strong personality.

DONT's

  • Don't make any commitments that you might not be able to fulfill
  • Don’t hesitate from asking them how they truly feel about your product
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Michael

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Michael take some risk or not?

  • If necessary, they will be ready to take risks.

You And Michael

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.