Michael Rose

Balancer
DISC Type : S

Operations Manager at EatFirst

Sydney, New South Wales, Australia

Overview

Michael is a seasoned operations leader with a strong background in the hospitality and food service industries. He spent over eight years at EatFirst, progressing to APAC Operations Manager and spearheading the growth of their pantry programs across the region. He holds a Bachelor of Commerce from the Blue Mountains International Hotel Management School.

He is a proactive networker who values his professional and educational connections, often leveraging his alumni network for hiring and seeking advice on business challenges. Michael shows a keen interest in fostering new business ventures and building teams in new markets, particularly within the APAC region.

Unique fact: He started EatFirsts pantry category from the back of his Mini Cooper, demonstrating his entrepreneurial spirit.

Personality Overview

Risk-Averse

Formal Mannered

Process-Oriented

They are comfortable taking a long term view.  They are polite and respectful but practical. Even if it takes time, they prefer following the process.

Topics They Care About

APAC Operations
As the former APAC Operations Manager for EatFirst, he has direct experience managing and scaling business operations across the Asia-Pacific region.
Pantry Program Development
He personally built the pantry category for EatFirst, growing it into a leading program across the APAC region, highlighting his expertise in this specific service area.
International Expansion
He has recently been focused on a new project in Singapore that required hiring over 30 staff, showing his direct involvement in market expansion.

Media Appearances

Michael has no verified media appearances

Work History

10-2022 - 10-2025
Operations Manager at EatFirst
12-2020 - 10-2022
Project Manager - Operations at EatFirst
3-2019 - 10-2022
National Kitchen Supplies Manager at EatFirst
1-2016 - 7-2017
General Manager at Barney Beach Accommodation Centre
2-2015 - 1-2016
Business Development Manager at CBS Property Group

Education

Bachelor of Commerce (BCom) from Blue Mountains International Hotel Management School

More Information

Social Presence :

Prographics :

Exp : 14 Location : Sydney, New South Wales, Australia Job Level : N/A Designation : Operations Manager at EatFirst
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Share information about the process and how it would address all concerns
  • Focus on making them comfortable before really commencing the sales motion
  • Actively address their concerns around change, risk, and acceptance by users

DONT's

  • Don’t push them for a no, take the lack of yes as a no after a certain point
  • Skip mentioning details that are confusing
  • Do not sound very transactional, make extra effort to be genuinely interested

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • For them, low risk, acceptance by others and strong collaterals are most important.
  • Will you ever get a clear answer from Michael

  • They never like to say no directly, they postpone the decisions or just go silent.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They can be very slow in making decisions.
  • Can Michael take some risk or not?

  • They are very likely to play it safe rather than taking risk.

You And Michael

Personality Compatibility


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