Michael Trotter

Energizer
DISC Type : I

Senior New Business and Agency Customer Support Manager at EquiTrust Life Insurance Company

Des Moines, Iowa, United States

Overview

Michael Trotter is a results-oriented Senior Manager at EquiTrust Life Insurance Company. He excels in leading cross-functional teams to enhance operational efficiency and ensure regulatory compliance, utilizing quantitative data to improve workflow. He holds a Series 6 certification.

Michael maintains a connection with Central College, where he pursued his education. This indicates an ongoing interest in the institution and its community.

He is proficient in leading teams through corporate reorganizations and technological enhancements.

Personality Overview

Relationship Oriented

Imaginative

Full Of Energy

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are really good at seeing what the long-term impacts of their decisions could be. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Leadership Development
His career progression from Team Lead to Senior Manager highlights a focus on leadership and developing teams to achieve organizational success.
Operational Efficiency
He specializes in analyzing data to identify performance gaps, optimize staffing, and enhance operational processes for better business outcomes.
Insurance & Finance
His long tenure at EquiTrust and Series 6 certification show deep expertise in the life insurance and financial services sectors.

Media Appearances

Michael has no verified media appearances

Work History

2-2025
Senior New Business and Agency Customer Support Manager at EquiTrust Life Insurance Company
12-2022 - 2-2025
New Business & Agent Licensing/Commissions Customer Service Manager at EquiTrust Life Insurance Company
2-2018 - 7-2023
Customer Service Supervisor at EquiTrust Life Insurance Company
2-2016 - 2-2018
Team Leader at Cognizant
1-2013 - 2-2016
Team Lead at Cognizant

Education

2003 - 2007
Education details unavailable from Central College
Education details unavailable from Central College

More Information

Social Presence :

Prographics :

Exp : 17 Location : Des Moines, Iowa, United States Job Level : Middle Designation : Senior New Business and Agency Customer Support Manager at EquiTrust Life Insurance Company
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Don’t be excessively objective, be a storyteller
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Michael

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Michael take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Michael

Personality Compatibility


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