Michael VanHal in

Michael VanHal

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Account Manager at BS&A Software
📍 Lansing, Michigan, United States

Michael is a seasoned account manager at BS&A Software with over a decade of experience helping municipalities achieve their goals. He holds a Masters degree from Calvin University and certifications in customer success. Colleagues describe him as an "all-around rockstar" and an "out-of-the-box thinker. "

In addition to his career in tech, Michael has experience in academia, having served as an Adjunct Faculty member at Cornerstone University, demonstrating a passion for education and mentorship.

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Experience
10 Years
Current Role
Account Manager
Job Level
Middle
Location
Lansing, Michigan, United States
Personality Overview

How Michael shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Michael cares about

Municipal Software
His current role at BS&A Software is focused on providing platform solutions to help municipalities across the United States become more efficient and effective.
Customer Success
This is a core focus of his career, with multiple management roles and certifications dedicated to customer onboarding, satisfaction, and growth.
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Career

Work history

2-2024
Account Manager
BS&A Software
1-2015
Adjunct Faculty
Cornerstone University
2-2024
Sr. Enterprise Customer Success Manager
Level Access
Customer Success Manager
Verbit.ai
Enterprise Customer Success Manager
Follow Up Boss
In the press

Media appearances

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Education
2009 - 2011
Master of Arts (M.A.)
Calvin University
2004 - 2008
Bachelor of Arts (B.A.)
Evangel University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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