Michael Yudanin

Activist
DISC Type : Cd

Director, Application Engineering at eGain Corporation

San Ramon, California, United States

Overview

Michael is an accomplished software engineering leader at eGain Corporation, specializing in AI/ML and managing global teams. He holds a PhD from The University of Georgia and has experience in both startup and Fortune 100 companies. People who have worked with him often describe him as an exceptional, conscientious, and highly skilled manager.

He demonstrates a strong commitment to continuous learning, recently earning certifications in Machine Learning and Cloud technologies to complement his doctorate. His interests include the broader societal impact of technology, particularly around AI safety and regulation. He is committed to diversity, inclusion, and leading with empathy.

He is the author of a book on the evolution of free will, titled "Animal Choice and Human Freedom. "

Personality Overview

Perfectionist

Meticulous

Logical And Quick

They care equally about the product and its potential impact.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

AI-Powered Engagement
His current role at eGain focuses on AI-powered customer engagement and knowledge management solutions, making this a core professional interest.
Engineering Leadership
His entire career is focused on leading and building software engineering teams. Recommendations highlight his empathetic and effective management style.
AI Safety & Ethics
He recently shared a post about California enacting an AI safety bill, indicating a specific interest in the regulation and ethical implications of artificial intelligence.

Media Appearances

Michael has no verified media appearances

Work History

1-2026
Director, Application Engineering at eGain Corporation
12-2024 - 4-2025
Development Manager at Shopify
4-2023 - 6-2023
Director of Engineering at Olo
2-2021 - 4-2023
Director of Software Engineering at Natera
9-2020 - 2-2021
Engineering Manager at Snapdocs

Education

3-2024 - 9-2024
Certificate from Caltech
2009 - 2019
Doctor of Philosophy - PhD from The University of Georgia

More Information

Social Presence :

Prographics :

Exp : 24 Location : San Ramon, California, United States Job Level : Mid-senior Designation : Director, Application Engineering at eGain Corporation
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Tell them that you are there to help them create visible impact within their organization
  • Get to the point quickly instead of spending too much time on pleasantries
  • Stress on the business value that your product offers

DONT's

  • Avoid repeating yourself or making generalizations
  • Avoid long winding pitches, stay objective
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Michael

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Michael take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Michael

Personality Compatibility


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