Michele Maggard

Enthusiast
DISC Type : i

AZ Dept of Forestry & Fire Management - Project Specialist at Knowledge Services

Chandler, Arizona, United States

Overview

Michele Maggard is a contracts and project management professional with over 27 years of experience in the telecommunications field. She specializes in managing and implementing strategic solutions for government contracts, including network infrastructure and call center platforms. Colleagues describe her as a dedicated, capable, and consummate professional.


She managed the Genesys platform migration for more than 186 State of Arizona call centers.

Personality Overview

Consensus Focused

Story Driven

Optimistic

Unlike D or C types, they are convinced more by stories and testimonials.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 They are more about building relationships than just cutting deals.

Topics They Care About

Government Contracting
Has deep experience administering and ensuring compliance for various government, state, and municipality contracts, including GSA and E-Rate.
Telecom Infrastructure
Her career has focused on supporting and refreshing telecommunication systems, including network infrastructure and call center platforms for state agencies.
Project Implementation
Manages projects from conception to completion, such as the statewide implementation of the AZFIRECAM camera system and large-scale platform migrations.

Media Appearances

Michele has no verified media appearances

Work History

8-2025
AZ Dept of Forestry & Fire Management - Project Specialist at Knowledge Services
9-2014 - 4-2024
AZNet SR Project Manager at Lumen Technologies
10-2013 - 9-2014
GPO Compliance Contract Manager at Insight
10-1997 - 10-2012
Regulatory Contract Administrator at Mitel Corporation
1997 - 2001
Account Manager at inter-tel

Education

Michele has no verified education history

More Information

Social Presence :

Prographics :

Exp : 26 Location : Chandler, Arizona, United States Job Level : Junior Designation : AZ Dept of Forestry & Fire Management - Project Specialist at Knowledge Services
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Insights For Selling To Michele

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Maintain high, positive energy and convey confidence
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don’t ask too many questions in one go, weave them into the flow
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michele is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Michele

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Michele move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Michele take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Michele

Personality Compatibility


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