Micheli Perri Aihara in

Micheli Perri Aihara

Inquirer · DISC type cd
Supervisora de Relacionamento ao Cliente at BYD Brasil
📍 São Paulo, São Paulo, Brazil

Micheli Perri Aihara is the Customer Relationship Supervisor at BYD Brasil, where she built the customer relations department from the ground up. With a background from FGV and experience at Volkswagen, she is an expert in customer journey mapping and satisfaction. Colleagues describe her as a proactive, creative, and resilient natural leader.

Read the full overview →
Experience
16 Years
Current Role
Supervisora de Relacionamento ao Cliente
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Micheli shows up

Upfront
Demanding
ROI Conscious

They care equally about the product and its potential impact. They focus on objectivity in a pitch and pay little attention to bells and whistles. They respond well to confident salespeople.

Priorities

Topics Micheli cares about

Customer Experience
Her entire career focuses on managing the customer journey at all touchpoints to increase satisfaction and loyalty for major brands like BYD and Volkswagen.
Building Teams
She successfully built the Customer Relationship department from scratch at BYD and frequently posts about her pride in her team's growth in quality, empathy, and excellence.
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Career

Work history

2-2022
Supervisora de Relacionamento ao Cliente
BYD Brasil
11-2021 - 2-2022
Especialista Experiência do Cliente
Agrivalle Brasil
3-2013 - 11-2021
Process Analyst
Volkswagen do Brasil
7-2008 - 9-2012
Assistente administrativo
Huawei Brasil
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1-2011 - 8-2012
Pós Graduação
FGV - Fundação Getulio Vargas
2014
Extensão
Universidade Estadual de Campinas
Extensão
Universidade Estadual de Campinas
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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