Micheli Perri Aihara in

Micheli Perri Aihara

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Supervisora de Relacionamento ao Cliente at BYD Brasil
📍 São Paulo, São Paulo, Brazil

Micheli Perri Aihara is the Customer Relationship Supervisor at BYD Brasil, where she built the customer relations department from the ground up. With a background from FGV and experience at Volkswagen, she is an expert in customer journey mapping and satisfaction. Colleagues describe her as a proactive, creative, and resilient natural leader.

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Experience
16 Years
Current Role
Supervisora de Relacionamento ao Cliente
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Micheli shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Micheli cares about

Customer Experience
Her entire career focuses on managing the customer journey at all touchpoints to increase satisfaction and loyalty for major brands like BYD and Volkswagen.
Building Teams
She successfully built the Customer Relationship department from scratch at BYD and frequently posts about her pride in her team's growth in quality, empathy, and excellence.
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Career

Work history

2-2022
Supervisora de Relacionamento ao Cliente
BYD Brasil
11-2021 - 2-2022
Especialista Experiência do Cliente
Agrivalle Brasil
3-2013 - 11-2021
Process Analyst
Volkswagen do Brasil
7-2008 - 9-2012
Assistente administrativo
Huawei Brasil
In the press

Media appearances

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Education
1-2011 - 8-2012
Pós Graduação
FGV - Fundação Getulio Vargas
2014
Extensão
Universidade Estadual de Campinas
Extensão
Universidade Estadual de Campinas
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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