Michelle Duff Arnold

Enthusiast
DISC Type : i

Vice President, People at Glossier, Inc.

New York City Metropolitan Area, United States

Overview

Michelle Duff Arnold serves as the Vice President of People at Glossier, where she leads the entire People function, focusing on talent attraction, systems scaling, and culture development. Her career includes leadership roles at Breather and Flatiron Health. Colleagues describe her as collaborative, thoughtful, and a knowledgeable benefits professional.

After studying Political Science at Seton Hall University, she originally considered law school before discovering her passion for building people-first company cultures.

Personality Overview

Optimistic

Amiable & Agreeable

Story Driven

They are generally friendly, so be careful when relying on their word.  Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

People-First Culture
Her career is dedicated to shaping culture, attracting talent, and scaling systems to support employee growth and well-being at companies like Glossier and Breather.
Talent Acquisition
She frequently posts about hiring for pivotal roles at Glossier, including positions in recruiting, product operations, engineering, and accounting.
Scaling HR Operations
In her VP role, she is directly responsible for scaling the systems, processes, and functions of the entire People department to support company growth.

Media Appearances

Michelle has no verified media appearances

Work History

7-2025
Vice President, People at Glossier, Inc.
9-2019 - 9-2025
Sr. Director, People at Glossier, Inc.
9-2018 - 8-2019
VP, People & Culture at Breather
6-2017 - 9-2018
Director, People & Culture at Breather
7-2016 - 6-2017
People Operations at Flatiron Health

Education

B.A. from Seton Hall University

More Information

Social Presence :

Prographics :

Exp : 14 Location : New York City Metropolitan Area, United States Job Level : Senior Designation : Vice President, People at Glossier, Inc.
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Ask them how their day is going or exchange some other pleasantries
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Michelle

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Michelle take some risk or not?

  • They can take some low-probability risks if needed.

You And Michelle

Personality Compatibility


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