Michelle Huenink
Login to view DISC.Michelle Huenink is the Director of Microsofts Data & AI Center of Excellence, focusing on enhancing customer experiences through data strategy and AI. A people-centered leader with over two decades of experience, she is a recognized CX thought leader and speaker. She holds certifications in Azure AI and Generative AI.
Outside of her core role, Michelle is passionate about mentorship and community. She is actively involved with the Global Mentorship Initiative, providing career guidance to college students worldwide. She has also served on the board of directors for the Technical Support Alliance Network (TSANet).
She was a featured guest on "The Intuitive Customer" podcast, discussing how Microsoft uses data to create predictive and connected customer experiences.
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