Michelle Piel

Pioneer
DISC Type : ids

Director, Healthcare - Key Accounts at SoundHound AI

Chicago, Illinois, United States

Overview

Michelle is a top-performing healthcare technology executive with 20 years of experience selling SaaS and AI platforms to health systems and payers. She specializes in C-suite engagement and AI transformation. Colleagues describe her as articulate, determined, and strategic.


She sold the top three largest contracts in the history of her former company, PerfectServe.

Personality Overview

Decisive But Friendly

Dynamic But Sincere

Driven But Considerate

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed  They have the unique ability to win both love and respect from their team (or outsiders) If they are convinced, they can become very strong champions for your product

Topics They Care About

AI in Healthcare
Her career is focused on selling AI and data analytics platforms to health systems, aiming to solve complex clinical, technical, and operational workflow challenges.
C-Suite Partnerships
She has extensive experience building enterprise-level partnerships with healthcare C-suite executives, including CIOs, CDOs, and CFOs, to drive strategic technology adoption.
Improving Patient Experience
She actively posts about her belief that Voice AI is breaking down barriers in healthcare access and represents the future of patient care happening now.

Media Appearances

Michelle has no verified media appearances

Work History

1-2024
Director, Healthcare - Key Accounts at SoundHound AI
8-2022 - 1-2024
Director, Health System Expansion - Midwest at DexCare
1-2020 - 6-2021
RVP, Provider Partnerships at Laudio
1-2012 - 1-2020
RVP, Health System Sales, Central at PerfectServe
7-2010 - 1-2012
Regional Vice President of Sales at Inovalon

Education

1994 - 1998
BA from Hope College

More Information

Social Presence :

Prographics :

Exp : 14 Location : Chicago, Illinois, United States Job Level : Mid-senior Designation : Director, Healthcare - Key Accounts at SoundHound AI
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Mostly stick to your standard pitch and qualifying script, but add some stories or anecdotes to it
  • Ask them for a lunch or coffee once some rapport has been established
  • Keep your pitch focused on the impact but nurture the relationship too

DONT's

  • Don't lean very heavily into providing too much information, sharing whitepapers etc.
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be very informal during the early interactions even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Michelle

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • They are generally fast movers and can take quick decisions
  • Can Michelle take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Michelle

Personality Compatibility


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