Michelle Summers

Enthusiast
DISC Type : i

Deputy director communications, engagement and involvement at Kent and Medway Mental Health NHS Trust

London Area, United Kingdom

Overview

Michelle has no verified overview

Personality Overview

Amiable & Agreeable

Consensus Focused

Optimistic

They are generally friendly, so be careful when relying on their word.  They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Michelle has no verified topics they care about

Media Appearances

Michelle has no verified media appearances

Work History

9-2025
Deputy director communications, engagement and involvement at Kent and Medway Mental Health NHS Trust
12-2024 - 9-2025
Associate Director Communications, Engagement and Community Insight at Bedfordshire, Luton and Milton Keynes Integrated Care Board
7-2022 - 12-2024
Associate Director Communications and Engagement at Bedfordshire, Luton and Milton Keynes Integrated Care Board
8-2020 - 7-2022
Associate Director Communications and Engagement at Bedfordshire Clinical Commissioning Group
12-2016 - 8-2020
Head of Communications and Engagement at Bedfordshire Clinical Commissioning Group

Education

2000 - 2004
MA in Public Relations from The Manchester Metropolitan University
1996 - 1999
BA Hons. Politics and Media from The University of Huddersfield

More Information

Social Presence :

Prographics :

Exp : 26 Location : London Area, United Kingdom Job Level : Mid-senior Designation : Deputy director communications, engagement and involvement at Kent and Medway Mental Health NHS Trust
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Give them the opportunity to lead the conversation where possible
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Michelle

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Michelle take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Michelle

Personality Compatibility


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