Mickey Jacobs, MBA

Critic
DISC Type : C

Vice President Network Operations at SECU

Raleigh-Durham-Chapel Hill Area, United States

Overview

Mickey Jacobs is the Vice President of Network Operations at SECU, leveraging his MBA from UNC Pembroke and expertise in Cisco technologies and data center management. He demonstrates a strong commitment to continuous improvement through recent certifications in IT strategy and service management.


He recently completed a series of professional development courses, including the ServiceNow IT Leadership Professional Certificate, in a very short period.

Personality Overview

ROI Driven

Information Seeker

Critic

They choose to analyze logically and value facts to emotions.  Unless the value is proven by data, they are unlikely to value fancy features. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

IT Strategic Planning
Demonstrates a focus on high-level architecture and planning by recently completing a course on creating an IT strategy.
Data Visualization
Recently finished a course on Power BI Desktop, indicating an interest in data analysis and visualization tools.
ServiceNow Leadership
Earned a ServiceNow IT Leadership Professional Certificate, showing specific interest in this service management platform at an executive level.

Media Appearances

Mickey has no verified media appearances

Work History

7-2024
Vice President Network Operations at SECU
10-2022 - 8-2024
Vice President Network & UC Operations at SECU
5-2017 - 10-2022
Team Lead - ISOC Network Techs at SECU
5-2015 - 5-2017
ISOC Network Technician TierII at SECU
5-1999 - 2-2015
Engineer Specialist at Verizon Enterprise Solutions

Education

5-2021 - 5-2022
Master of Business Administration - MBA from The Graduate School at UNC Pembroke
2019 - 2021
Bachelor of Interdisciplinary Studies from University of North Carolina at Pembroke

More Information

Social Presence :

Prographics :

Exp : 29 Location : Raleigh-Durham-Chapel Hill Area, United States Job Level : Senior Designation : Vice President Network Operations at SECU
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Insights For Selling To Mickey

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Don’t try too hard to build a relationship with them
  • Don't give superficial answers, they are easily rattled by them
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mickey is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Mickey

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Mickey move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Mickey take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Mickey

Personality Compatibility


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