Miguel is a Systems Engineer and Microsoft Specialist with extensive experience in IT management, telecommunications, and BPO environments. A graduate of Universidad Cooperativa de Colombia with an ITIL certification, he specializes in optimizing technology resources to meet business goals. He has a proven track record in project implementation and strategic departmental design.
After a dedicated 16-year career at Sitel Group where he advanced to Voice Manager for LATAM, he embraced a new challenge, showcasing both loyalty and adaptability.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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