Mike Cassidy

Visionary
DISC Type : Ds

Global Client Director at ServiceNow

Greater Philadelphia, United States

Overview

Mike has no verified overview

Personality Overview

Risk Tolerant

Big Vision Person

Direct & Assertive

They might take some time to make their mind up but once they do, they don't change it easily.  They exhibit a rare combination of being result-oriented but patient at the same time. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Mike has no verified topics they care about

Media Appearances

Mike has no verified media appearances

Work History

11-2025
Global Client Director at ServiceNow
2025 - 10-2025
Regional Vice President of Sales at Verint
2024 - 2025
Director of Sales- Strategic & Large Enterprise at Sprinklr
2022 - 2024
Director of Sales- Large Enterprise at Sprinklr
2021 - 2022
Global Director of Sales- Strategic Accounts & Growth Markets at ASAPP

Education

8-2004 - 5-2008
Bachelor's Degree from Penn State University
High School Diploma from Springfield High School

More Information

Social Presence :

Prographics :

Exp : 21 Location : Greater Philadelphia, United States Job Level : Mid-senior Designation : Global Client Director at ServiceNow

Interested in

Sports

Penn State Ice Hockey Team Member, youth sports coach, Club Roller Hockey Team Member, Former colleg...

Health & Outdoor

Former college hockey player, Former college hockey player and referee

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Insights For Selling To Mike

During A Call Or A Meeting

DO's

  • During followups, use phone or text if needed, they should be fine
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Stick to your standard pitch and qualifying script, don't try to wing it

DONT's

  • Don't go over them unless you are left with no other option
  • Avoid putting conscious effort into relationship-building
  • Don't take their patience for granted, avoid long-winding sermons

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mike is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Mike

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Mike move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Mike take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Mike

Personality Compatibility


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