Mike D.

Critic
DISC Type : C

Vice President of Technical Services and Client Success at ONE Discovery Inc.

Vancouver, Washington, United States

Overview

Mike is the Vice President of Technical Services and Client Success at ONE Discovery Inc. , specializing in forensics, information governance, and workflow automation. An alumnus of UC Santa Cruz, he holds both EnCase and Nuix certifications. Colleagues describe him as a true manager with unsurpassed leadership and technical knowledge.

Based in the Vancouver, WA area, Mike went through the experience of purchasing his first home in 2021.

He was responsible for creating the TERIS ESI Manual, showcasing his ability to build structure and standardization from the ground up.

Personality Overview

Objective Thinker

Precise

Negotiator

They like to do things independently and don’t look for support from others.  They are quite likely to negotiate on pricing or other key terms. They choose to analyze logically and value facts to emotions.

Topics They Care About

Client Success
His current role as VP of Technical Services and Client Success is centered on ensuring positive customer outcomes and building strong relationships.
eDiscovery & Forensics
His career is built on deep expertise in eDiscovery and forensics, supported by certifications like the EnCase Certified Examiner.
Team Leadership
Recommendations praise him as a "true manager" who excels at mentoring his team while managing metrics and performance.

Media Appearances

Mike has no verified media appearances

Work History

3-2022
Vice President of Technical Services and Client Success at ONE Discovery Inc.
9-2017 - 2-2022
Head of Solutions Consulting, Americas at Nuix
4-2017 - 8-2017
Advisory / Service Provider Solutions Consultant Lead at Nuix
1-2016 - 4-2017
Strategic Accounts Technical Manager at Nuix
7-2012 - 12-2013
Director of eDiscovery Services at Teris / Inventus

Education

1999 - 2003
BA from University of California, Santa Cruz
1995 - 1999
Education details unavailable from Loyola High School

More Information

Social Presence :

Prographics :

Exp : 14 Location : Vancouver, Washington, United States Job Level : Senior Designation : Vice President of Technical Services and Client Success at ONE Discovery Inc.
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Insights For Selling To Mike

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • Don’t forget to mention how you compare to competition on both features and pricing
  • Be ready to answer many clarity-seeking questions and requests for information

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mike is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Mike

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Mike move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Mike take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Mike

Personality Compatibility


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