Mike Gauterin is the Chief Customer and Technology Officer at United Utilities, a FTSE 100 company. An award-winning leader in digital transformation and customer experience, he has extensive experience managing large-scale commercial and service functions at companies like BT. He holds an MBA with Distinction from Alliance Manchester Business School and is also a Chartered Adjudicator.
Outside of work, Mike is passionate about supporting his community and family. He actively participates in local clean-up initiatives for Remembrance Sunday and enjoys attending large music events with his family. He is also a long-term advocate for the protection of public-facing workers and is a dog owner.
He has supported the "Service with Respect" campaign for over five years, advocating for better protection for frontline workers.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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