Mike Janssen

Evaluator
DISC Type : sdc

Client Advocate Manager at Expedient

Gilbert, Arizona, United States

Overview

Mike has no verified overview

Personality Overview

Hard To Convince

Quality Focused

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Topics They Care About

Mike has no verified topics they care about

Media Appearances

Mike has no verified media appearances

Work History

6-2025
Client Advocate Manager at Expedient
8-2014 - 9-2024
Service Delivery Manager IV at OneNeck IT Solutions
6-2012 - 8-2014
Manager, Customer Management Team at OneNeck IT Solutions
8-2001 - 6-2012
Senior Customer Operations Manager at OneNeck IT Solutions
1-1998 - 8-2001
Senior Account System Analyst at OneNeck IT Solutions

Education

Bachelor's degree from Arizona State University

More Information

Social Presence :

Prographics :

Exp : 27 Location : Gilbert, Arizona, United States Job Level : Middle Designation : Client Advocate Manager at Expedient
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Insights For Selling To Mike

During A Call Or A Meeting

DO's

  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Showcase how you can impact results but also make sure that you share detailed information too

DONT's

  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Don’t focus on relationship, focus purely on the merit of your product

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mike is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Mike

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Mike move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Mike take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Mike

Personality Compatibility


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