Mike Maudsley

Energizer
DISC Type : I

Director of IT at Live Reps Call Center

Erlanger, Kentucky, United States

Overview

A seasoned IT leader with over a decade of experience, Mike Maudsley currently serves as the Director of IT at Live Reps Call Center. He specializes in systems implementation, infrastructure management, and IT policy. Colleagues describe him as dedicated, professional, and calm under pressure, with a strong focus on customer service.

Based on his engagement with professional discussions, Mike shows a keen awareness of the job market and expresses genuine empathy for those seeking employment. This reflects a thoughtful perspective on the human side of the workforce and the challenges professionals face.

He once led a complex, 18-month site development and relocation project valued at $150 million.

Personality Overview

Believer

Enthusiastic

Full Of Energy

They are really good at seeing what the long-term impacts of their decisions could be.  They are friendly, approachable and love to make new connections. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

IT Infrastructure Strategy
His career includes extensive hands-on management of IT infrastructure, data centers, network systems, and servers across multiple companies.
Complex Project Leadership
He has a proven history of leading large-scale initiatives, including a $150M site relocation and multiple merger and acquisition integrations.
Cost-Effective Technology
His current role explicitly includes purchasing efficient and cost-effective technological equipment and devising systems to support business strategies.

Media Appearances

Mike has no verified media appearances

Work History

8-2017
Director of IT at Live Reps Call Center
8-2015 - 11-2016
IT Infrastructure & Systems Manager at Valance Surface Technologies
10-2012 - 8-2015
IT Compliance and Transition Leader at Honeywell Process Solutions
1-2009 - 10-2012
IT Customer Service Delivery Manager at Honeywell Process Solutions
3-2008 - 1-2009
IT Manager at Mercury Instruments

Education

1988 - 1990
Associate of Science - AS from Community College of the Air Force

More Information

Social Presence :

Prographics :

Exp : 37 Location : Erlanger, Kentucky, United States Job Level : Mid-senior Designation : Director of IT at Live Reps Call Center
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Insights For Selling To Mike

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Share some stories about how you you have helped people in similar positions succeed
  • Do some small talk, ask them how things are going on their side

DONT's

  • Don’t assume a yes just because they have not said no
  • Avoid cutting into their flow
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mike is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Mike

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Mike move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Mike take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Mike

Personality Compatibility


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