Mike Norman

Go-getter
DISC Type : d

Director Of Technology at The MetroHealth System (Cleveland, OH)

Elyria, Ohio, United States

Overview

Mike Norman is the Director of Technology at The MetroHealth System, specializing in technology infrastructure and process architecture. With an MBA from Keller Graduate School, he has deep experience in service, project, and operations management. Colleagues praise his unique blend of technical knowledge, leadership, and drive for continuous improvement.

Based in the Cleveland area for his education at Cleveland State University and his current role, Mike is likely a supporter of local sports. He may follow the citys professional teams or the Cleveland State Vikings.

He once managed a 100, 000-square-foot data center that hosted applications for 75% of the Fortune 500 companies.

Personality Overview

Challenger

Decisive

Fast-Paced

They don’t always try to control the conversation but neither do they like yielding it fully.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They respond well to confident salespeople.

Topics They Care About

Healthcare Data Security
Has shared content focused on the critical importance of protecting patient privacy and preventing data breaches within the healthcare sector.
IT Service Management
A core specialty, having previously managed all aspects of Service Management including availability, change, incident, and problem management for a major e-Commerce leader.
Technology Infrastructure
His expertise covers a broad range of infrastructures including network, platform, enterprise storage, and application management in mission-critical environments.

Media Appearances

Mike has no verified media appearances

Work History

11-2011
Director Of Technology at The MetroHealth System (Cleveland, OH)
9-2008 - 10-2011
Manager of Service Management at GXS Inc.
1-2008 - 9-2008
Data Center Operations Manager at GXS Inc.
1-2002 - 1-2008
Manager of Platform Engineering at AmTrust Bank
5-1999 - 12-2001
Director Of Network Services at Ohio Savings Bank

Education

2003 - 2006
MBA from Keller Graduate School of Management of DeVry University
1983 - 1987
CIS from Cleveland State University

More Information

Social Presence :

Prographics :

Exp : 28 Location : Elyria, Ohio, United States Job Level : Mid-senior Designation : Director Of Technology at The MetroHealth System (Cleveland, OH)
URL has been copied!

Insights For Selling To Mike

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Stress on the business value that your product offers

DONT's

  • Refrain from asking too many questions
  • Don't try too hard to get friendly, let it happen with time
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mike is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Mike

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Mike move?

  • Their decision making speed is somewhere in the middle.
  • Can Mike take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Mike

Personality Compatibility


Other The MetroHealth System (Cleveland, OH) Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.