Mike Soistman

Pioneer
DISC Type : sid

Head of Enterprise Customer Remediation at Wells Fargo

Charlotte, North Carolina, United States

Overview

Mike has no verified overview

Personality Overview

Friendly But Fast

Decisive But Friendly

Dynamic But Sincere

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed  They have the unique ability to win both love and respect from their team (or outsiders) If they are convinced, they can become very strong champions for your product

Topics They Care About

Mike has no verified topics they care about

Media Appearances

Mike has no verified media appearances

Work History

9-2025
Head of Enterprise Customer Remediation at Wells Fargo
5-2022 - 9-2025
Head of Enterprise Customer Excellence Data & Analytics at Wells Fargo
10-2018 - 5-2022
Head of Enterprise Customer Complaints Data, Analytics & Reporting at Wells Fargo
10-2014 - 4-2017
Managing Director, Data & Analytics Risk Advisory Practice at KPMG
1-2012 - 10-2014
Director, Mortgage and Consumer Lending Advisory Practice at KPMG

Education

1997 - 1999
Master of Business Administration (MBA) from Mount St. Mary's University
1992 - 1996
Bachelor's degree from Mount St. Mary's University

More Information

Social Presence :

Prographics :

Exp : 23 Location : Charlotte, North Carolina, United States Job Level : Mid-senior Designation : Head of Enterprise Customer Remediation at Wells Fargo
URL has been copied!

Insights For Selling To Mike

During A Call Or A Meeting

DO's

  • Build a trustworthy relationship while keeping the product center-stage
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Keep your pitch focused on the impact but nurture the relationship too

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t be very informal during the early interactions even if they are being so themselves
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mike is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Mike

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Mike move?

  • They are generally fast movers and can take quick decisions
  • Can Mike take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Mike

Personality Compatibility


Other Wells Fargo Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.