Mikko Lehtoniemi

Critic
DISC Type : C

Head of IT Store Operations at SOK

Helsinki, Uusimaa, Finland

Overview

Mikko is a retail technology leader at SOK with over 15 years of experience in IT and business development. A graduate of the University of Tampere and a Certified SAFe 5 Agilist, colleagues describe him as a highly skilled and strong leader.

He has a unique background that combines deep IT expertise with experience in launching new business ventures within a large corporate environment.

Interesting fact: Mikko has progressed through several roles at SOK, from IT Development Manager to leading eCommerce and now heading IT for all store operations.

Personality Overview

ROI Driven

Precise

Objective Thinker

They enjoy working alone and do not rely on others very often.  It is very likely that they will negotiate pricing or other important terms. They prefer to do logical analysis and value evidence over emotions.

Topics They Care About

Retail Technology
As Head of IT Store Operations, he focuses on large-scale IT implementations and shaping the future of how physical retail stores operate.
eCommerce Operations
He previously led the development of the Sokos. fi e-commerce platform and its supply chain, overseeing the entire product lifecycle from the ground up.
Workplace Culture
His public posts and recommendations emphasize building a culture of solidarity and creating an environment where development teams can succeed.

Media Appearances

Mikko has no verified media appearances

Work History

1-2026
Head of IT Store Operations at SOK
1-2021 - 1-2026
Product and eCom Supply Chain Lead at SOK
10-2018 - 1-2021
IT Development Manager at SOK
4-2004 - 1-2009
System specialist at Pirkanmaan Osuuskauppa

Education

2003 - 2008
Master of Science (M.Sc.) from University of Tampere 1925-2018
2001 - 2003
Business Information Systems from Tampere University of Applied Sciences

More Information

Social Presence :

Prographics :

Exp : 12 Location : Helsinki, Uusimaa, Finland Job Level : Mid-senior Designation : Head of IT Store Operations at SOK
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Insights For Selling To Mikko

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mikko is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Mikko

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Mikko move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Mikko take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Mikko

Personality Compatibility


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