Miles Powell

Observer
DISC Type : ci

Retail Operations Director at ENGIE UK

Clitheroe, England, United Kingdom

Overview

Miles Powell is the Retail Operations Director at Engie Power Ltd, having progressed through roles like Head of Market Operations and Head of Collections. His career is rooted in debt management and recoveries from his time at Verastar and BES Utilities, and he holds an MICM certification.

He emphasizes hands-on team development, once organizing an offsite for colleagues to interact directly with energy meters to better understand operational strategies.

Personality Overview

Curious

Example Seeker

Assertive

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They often ask many questions and rely heavily on information and documentation. They are generally strong communicators and are not easy to convince.

Topics They Care About

Retail Energy Operations
As Retail Operations Director, he focuses on team strategy and initiatives, including hands-on learning opportunities for his colleagues to understand field equipment.
Debt and Recoveries
His career foundation is in debt management, having held titles like Head of Collections and Head of Debt Management at ENGIE, Verastar, and BES Utilities.
Team Leadership
He organizes team-building and educational events, such as an "Operations Offsite", to align his team on company initiatives and strategies for the year.

Media Appearances

Miles has no verified media appearances

Work History

7-2025
Retail Operations Director at ENGIE UK
6-2024 - 7-2025
Head of Market Operations at ENGIE UK
1-2023 - 6-2024
Head of Collections and Recoveries at ENGIE UK
1-2021 - 1-2023
Head of Debt Management at Verastar
3-2020 - 1-2021
Head Of Collections at BES Utilities

Education

1997 - 2002
Education details unavailable from Garstang High School

More Information

Social Presence :

Prographics :

Exp : 13 Location : Clitheroe, England, United Kingdom Job Level : Mid-senior Designation : Retail Operations Director at ENGIE UK
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Insights For Selling To Miles

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Help them realize that there is no personal risk in making this decision
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Miles is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Miles

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Miles move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Miles take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Miles

Personality Compatibility


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