Mirtile Verçosa in

Mirtile Verçosa

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Gerente de Serviços CSC at Grupo Ser Educacional
📍 Recife, Pernambuco, Brazil

Mirtile Verçosa is a Services Manager at Grupo Ser Educacional with over 10 years of experience leading a Shared Services Center. She specializes in digital process transformation using RPA and BPMS. Described as dedicated and results-oriented, she holds a Masters in Digital Transformation and is an OKR Master Certified professional.

Outside of her core role, Mirtile is passionate about academic research and continuous learning. She dedicates her time to studying strategic management, recently culminating in the completion and defense of her Masters thesis, which she has also presented at an academic conference.

After a decade in her role, she recently completed her Masters degree, defending her dissertation on digital transformation.

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Experience
14 Years
Current Role
Gerente de Serviços CSC
Location
Recife, Pernambuco, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Mirtile cares about

Digital Transformation
The focus of her recent Master's degree and a core responsibility in her role, where she applies BPMS and RPA to transform processes.
Process Automation
Responsible for implementing RPA and BPMS applications to enhance macroprocesses within the Shared Services Center, corporate, and academic areas.
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Career

Work history

3-2014
Gerente de Serviços CSC
Grupo Ser Educacional
11-2012 - 3-2014
Consultora em Processos Organizacionais / Gestão de Projetos e RH
Self-employed
5-2012 - 8-2012
Student
PGIC Canada
3-2010 - 8-2011
Gerente de Educação Corporativa
Walmart Brasil
Gerente de Suporte Operações/Integração
Bompreço
In the press

Media appearances

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Education
2022 - 2024
Mestrado
UNAMA
2020 - 2021
Pós Graduação
UNAMA
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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