Mirtile Verçosa is a Services Manager at Grupo Ser Educacional with over 10 years of experience leading a Shared Services Center. She specializes in digital process transformation using RPA and BPMS. Described as dedicated and results-oriented, she holds a Masters in Digital Transformation and is an OKR Master Certified professional.
Outside of her core role, Mirtile is passionate about academic research and continuous learning. She dedicates her time to studying strategic management, recently culminating in the completion and defense of her Masters thesis, which she has also presented at an academic conference.
After a decade in her role, she recently completed her Masters degree, defending her dissertation on digital transformation.
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