Missie Dunham
Login to view DISC.Missie Dunham is a Senior Director of Customer Success at Constant Contact, specializing in CSM training, operational workflows, and scalable playbooks. With over two decades in SaaS and Cloud Collaboration, she focuses on leveraging AI to enhance customer experiences. People who have worked with her describe her as enthusiastic, collaborative, and an excellent trainer.
Outside of her primary role, Missie is a passionate advocate for community and empowerment. She is an active speaker and participant in groups like Women of Customer Success, focusing on building connections and sharing stories to inspire growth among women in the industry.
She recently co-hosted a LinkedIn Live event on advanced AI prompting strategies for Customer Success leaders.
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