Mitch Duff

Go-getter
DISC Type : d

Founder & Chief Technology Officer at EHC Consulting

Fishers, Indiana, United States

Overview

Mitch Duff is the Founder and Chief Technology Officer of EHC Consulting, specializing in migrating Epic EHR systems to the public cloud. A former Microsoft Global Black Belt for Epic and certified Azure Solutions Architect Expert, he brings over 20 years of healthcare IT experience to his role.

His firm helped one health system avoid a $9M hardware refresh and improved their Epic response times by 20% after a successful migration to Azure.

Personality Overview

Fast-Paced

Challenger

Decisive

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They don’t always try to control the conversation but neither do they like yielding it fully. They respond well to confident salespeople.

Topics They Care About

Epic on Cloud
He is a pioneer in architecting and delivering Epic on the public cloud, co-authoring the official Epic on Azure reference architecture while at Microsoft.
Healthcare IT Modernization
His focus is helping healthcare organizations achieve greater resilience, performance, and cost savings by moving their core systems away from on-premise hardware.
Azure for Healthcare
As a certified Azure expert and former Microsoft specialist, he leads projects that migrate complex healthcare workloads specifically to the Azure platform.

Media Appearances

Mitch has no verified media appearances

Work History

9-2023
Founder & Chief Technology Officer at EHC Consulting
2-2022 - 9-2023
Global Black Belt - Epic at Microsoft
5-2021 - 2-2022
Principal Epic Architect at CDW
7-2020 - 5-2021
Epic Consultant/Cloud Architect at Self-employed
2-2020 - 7-2020
Principal Epic Architect at Virtustream

Education

2001 - 2007
BS from Indiana University Indianapolis

More Information

Social Presence :

Prographics :

Exp : 8 Location : Fishers, Indiana, United States Job Level : Leadership Designation : Founder & Chief Technology Officer at EHC Consulting
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Insights For Selling To Mitch

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Stress on the business value that your product offers
  • Get to the point quickly instead of spending too much time on pleasantries

DONT's

  • Refrain from asking too many questions
  • Don't try too hard to get friendly, let it happen with time
  • Don’t try to be an alpha salesperson, give them equal space

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mitch is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Mitch

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Mitch move?

  • Their decision making speed is somewhere in the middle.
  • Can Mitch take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Mitch

Personality Compatibility


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