Mohini Kapoor in

Mohini Kapoor

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Vice President Customer Engineering at Adobe
📍 Noida, Uttar Pradesh, India

Mohini Kapoor is the Vice President of Customer Engineering for Adobe Experience Cloud, where she is recognized for her visionary leadership and forward-thinking in technology. With deep expertise in SaaS and customer success, she leads global teams to deliver exceptional client support. Mohini holds a certificate in Leading Strategic Growth from Columbia University.

Hailing from a small town, Mohini was driven by her parents emphasis on education, leading her to excel academically. She has a deep passion for acquiring new skills and began working full-time while still in college to broaden her horizons. Colleagues describe her as a genuine and motivating leader with a growth mindset.

Unique fact: Mohinis unwavering determination led her to start her professional career even before graduating from college.

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Experience
23 Years
Current Role
Vice President Customer Engineering
Job Level
Senior
Location
Noida, Uttar Pradesh, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Mohini cares about

AI in Customer Experience
Her recent focus is on how AI is moving from potential to production, reshaping how brands are built, discovered, and experienced on a global scale.
Customer Success
Her work centers on ensuring customers succeed by promptly resolving issues and helping them leverage technology effectively through a collaborative partnership approach.
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Career

Work history

12-2023
Vice President Customer Engineering
Adobe
7-2019 - 12-2023
Senior Director- Customer Engineering Support Experience Cloud
Adobe
7-2017 - 7-2019
Director Customer Experience- Adobe Experience Cloud
Adobe
7-2014 - 7-2017
Director - Digital Media Customer Care
Adobe
11-2013 - 7-2014
Group Manager
Adobe
In the press

Media appearances

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Education
2018 - 2018
Certificate in Leadership
Jack Welch Management Institute
2015 - 2015
Leading Strategic Growth
Columbia University Graduate School of Business
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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