Monica Hernández in

Monica Hernández

Questioner · DISC type c
Operaciones Estrategicas Posventa at AUTOCOM
📍 Mexico City Metropolitan Area

Monica is an after-sales strategy professional at AUTOCOM, with extensive experience from roles at Nissan Motor Corporation and managing the General Motors after-sales account. She holds a degree from UNAM and a certification in Strategic Management for Automotive Centers.

Outside of her direct automotive focus, Monica shows an interest in the business strategies of major consumer brands like The Walt Disney Company and Procter & Gamble. She also holds a certification in "Physical and Professional Image, " suggesting a focus on professional presentation.

Her team was recognized nationally for achieving the highest growth in customer retention, showcasing her ability to drive tangible results.

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Experience
16 Years
Current Role
Operaciones Estrategicas Posventa
Location
Mexico City Metropolitan Area
Personality Overview

How Monica shows up

Not Easily Convinced
Price-Sensitive
Systematic

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They prefer to fully evaluate every situation.

Priorities

Topics Monica cares about

After-Sales Strategy
Her entire career at AUTOCOM, Nissan, and with General Motors has centered on developing and managing after-sales operations and marketing.
Customer Retention
She celebrated her agency's national award for the highest growth in customer retention, highlighting it as a key performance metric she values.
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Career

Work history

11-2017
Operaciones Estrategicas Posventa
AUTOCOM
3-2015 - 11-2018
Field Operation Manager
Nissan Motor Corporation
12-2010 - 3-2015
Marketing Posventa
Nissan Motor Corporation
6-2009 - 11-2010
Ejecutivo de cuentas
Pauta Creativa
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2005 - 2009
Licenciatura
UNAM
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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