Monica Rehmann

Critic
DISC Type : C

Director, Cloud Billing Support Operations at Google

New York, New York, United States

Overview

Monica has no verified overview

Personality Overview

Objective Thinker

Critic

Negotiator

They don’t appreciate bells and whistles unless backed by data.  They are quite likely to negotiate on pricing or other key terms. They enjoy working alone and do not rely on others very often.

Topics They Care About

Monica has no verified topics they care about

Media Appearances

Monica has no verified media appearances

Work History

9-2019
Director, Cloud Billing Support Operations at Google
9-2014 - 9-2019
Head of Customer Success, Americas (US, LATAM and Canada) at Google
1-2010 - 9-2014
Manager, Product Operations and Escalation Management at Google
10-2005 - 3-2008
Escalation Manager at Doubleclick International Internet Advertising Limited
9-2001 - 9-2005
Sr. Technical Support Analyst at Doubleclick International Internet Advertising Limited

Education

1992 - 1994
Bachelors Degree from Instituto Tecnologico ORT II - Buenos Aires, Argentina

More Information

Social Presence :

Prographics :

Exp : 29 Location : New York, New York, United States Job Level : Mid-senior Designation : Director, Cloud Billing Support Operations at Google
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Insights For Selling To Monica

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Be ready for penetrating questions and critical examination of your pitch
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Do not use very emotional or colorful language
  • Don’t try too hard to build a relationship with them
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Monica is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Monica

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Monica move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Monica take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Monica

Personality Compatibility


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