Monika Campbell

Enigma
DISC Type : icd

Manager of Key Accounts Department at Orlando Utilities Commission (OUC - The Reliable One)

Altamonte Springs, Florida, United States

Overview

Monika is a transformative strategic leader and the Manager of Key Accounts at Orlando Utilities Commission. She excels in building cross-functional partnerships and has a proven history of driving substantial growth, backed by a Bachelor of Business Administration from California State University, Long Beach.

Outside of her professional role, she is deeply passionate about community enrichment and empowerment. Monika is an active participant in Leadership Orlando and a strong advocate for women and girls in sports, identifying herself as a female coach.

While at Baltimore Gas & Electric, she developed a strategic plan that increased revenues by an incredible 205% in its first year.

Personality Overview

Friendly Yet Blunt

Hard To Convince

Fast Follower

They are likely to ask many questions and look heavily for supporting proof as well as information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are generally strong communicators and are not easy to convince.

Topics They Care About

Customer Relationships
Leads a team that provides concierge-level service to OUC's largest commercial customers, partnering with them to meet their operational goals.
Strategic Growth
Her experience includes spearheading plans that led to significant revenue growth and major process improvements, such as a 91% reduction in outstanding orders in a previous role.
Renewable Energy
Actively promotes OUC's sustainability initiatives, such as the launch of one of the largest floating solar arrays in the United States.

Media Appearances

Monika has no verified media appearances

Work History

1-2025
Manager of Key Accounts Department at Orlando Utilities Commission (OUC - The Reliable One)
10-2014 - 10-2024
Large Key Account Services (Strategic Customer Solutions) at Baltimore Gas & Electric
10-2014 - 10-2024
Large Customer Experience and Solutions at Baltimore Gas & Electric
9-2011 - 10-2014
Sr Manager Contracts, Pricing & Proposal at Beacon Associates, Inc.
2-2010 - 2-2011
Regional Business Operations Manager at ARAMARK Refreshment Services

Education

Bachelor of Business Administration - BBA from California State University, Long Beach

More Information

Social Presence :

Prographics :

Exp : 18 Location : Altamonte Springs, Florida, United States Job Level : Middle Designation : Manager of Key Accounts Department at Orlando Utilities Commission (OUC - The Reliable One)
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Insights For Selling To Monika

During A Call Or A Meeting

DO's

  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming
  • Use phrases like ‘clear evidence’, ‘data-based results’ etc.
  • Build rapport slwly without rushing, it will come handy to handle hard questions later

DONT's

  • Don’t brush off any concerns, take all questions seriously. They are easily deterred
  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Monika is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Monika

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Monika move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Monika take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Monika

Personality Compatibility


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