Mudassir Pasha

Enthusiast
DISC Type : i

Business Planning - Global Operations Manager at Oracle

Bengaluru, Karnataka, India

Overview

Mudassir Pasha is a Global Operations Manager at Oracle with 18 years of experience in delivery management and business operations, primarily within the Banking and Capital Markets sector. He holds an MBA from Dr. C. V. Raman University and excels in leading teams in high-pressure environments.

He shows a keen interest in leadership that values employee well-being, sharing content on team mental health. His professional interests include leveraging technology for sustainability goals and the importance of customer centricity in business, reflecting a people-first and impact-oriented mindset.

He has deep, specialized experience managing back-office operations within the US investment banking and brokerage arena.

Personality Overview

Optimistic

Non-Confrontational

Consensus Focused

They are more about building relationships than just cutting deals.  Unlike D or C types, they are convinced more by stories and testimonials. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Team Leadership
Focuses on people management, including utilization, retention, and succession planning, and has shared content about supporting a team's mental health.
BFSI Operations
Possesses comprehensive experience in back-office operations for Banking, Capital Markets, and Investment Banking, specifically for the US geography.
Operational Excellence
Manages SLAs and KPIs to align operations with client expectations, emphasizing cost efficiency, service standards, and overall business excellence.

Media Appearances

Mudassir has no verified media appearances

Work History

4-2017
Business Planning - Global Operations Manager at Oracle
10-2015 - 3-2017
Senior Operations Manager at Mphasis
5-2013 - 9-2015
Manager – Operations at Mphasis
12-2010 - 4-2013
Assistant Manager - Operations at Mphasis - an HP Company
2-2007 - 11-2010
Unit Manager – Operations at Mphasis, an EDS Company

Education

Master of Business Administration (MBA) from Dr. C. V. Raman University, Kota Bilaspur
2001 - 2004
Bachelor of Commerce (B.Com.) from Vijaya College

More Information

Social Presence :

Prographics :

Exp : 21 Location : Bengaluru, Karnataka, India Job Level : Middle Designation : Business Planning - Global Operations Manager at Oracle
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Insights For Selling To Mudassir

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Compliment them about their personality if you get a chance
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mudassir is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Mudassir

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Mudassir move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Mudassir take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Mudassir

Personality Compatibility


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