Muhammad Usman Khan

Galvanizer
DISC Type : Id

Billing and Fulfillment at Motive

Lahore, Punjab, Pakistan

Overview

Muhammad Usman Khan is a customer-focused specialist with expertise in billing, fulfillment, technical support, and sales. Educated with a Bachelor of Business Administration, colleagues describe him as a creative, smart-working professional who is marvelous at building rapport with customers and managers.

Born and raised in Lahore, Pakistan, he has a deep passion for local street food and travel, having adventured across the countrys scenic northern regions. He is also an avid watcher of movies and documentaries and is driven by a commitment to social good through regular volunteer work.

He has a keen interest in technologys transformative potential and finds genuine joy in delivering exceptional service.

Personality Overview

Trusting

Pragmatic

Self-Assured

They are more likely to be open to unproven but exciting technologies.  They respond better to a combination of speed and relationship. They like to keep things under control.

Topics They Care About

Customer Experience
His career is centered around customer support, sales, and after-sales services, stating he finds genuine joy in connecting with people and providing exceptional service.
Billing & Revenue
His current role focuses on billing and fulfillment. Previously, he successfully collected over $400, 000 in outstanding revenue in a client support manager position.
Social Good
Driven by a commitment to social causes, he volunteers regularly and is interested in technology's transformative potential for society.

Media Appearances

Muhammad has no verified media appearances

Work History

3-2025
Billing and Fulfillment at Motive
10-2024 - 9-2025
Technical Support Specialist at Motive
12-2022 - 10-2024
Client Support Manager at VCPK
6-2021 - 12-2022
Senior Sales Executive at ChatPandas
6-2020 - 5-2021
Customer Service Representative at Mindbridge Private Limited

Education

3-2024 - 3-2026
Bachelor of Business Administration - BBA from Virtual University
5-2016 - 6-2018
Intermediate In Commerce from Board of Intermediate and Secondary Education, Lahore

More Information

Social Presence :

Prographics :

Exp : 6 Location : Lahore, Punjab, Pakistan Job Level : N/A Designation : Billing and Fulfillment at Motive
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Insights For Selling To Muhammad Usman

During A Call Or A Meeting

DO's

  • Present testimonials from existing customers about their experience with your product
  • Help them weigh the risks by sharing how others made similar decisions
  • Appeal to their sense of self-worth and how they will impact their organization

DONT's

  • Don’t hesitate from asking questions, but take a friendly and warm approach
  • Don’t make promises that are hard to keep
  • Don’t rely too much on what they promise, make your own deductions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Muhammad Usman is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Muhammad Usman

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Muhammad Usman move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Muhammad Usman take some risk or not?

  • They can take risks if necessary.

You And Muhammad Usman

Personality Compatibility


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