Muneeb Hussain

Wildcard
DISC Type : sic

Technical Support Specialist at GameLoop

Dera Ghazi Khan, Punjab, Pakistan

Overview

Muneeb is a Technical Support Specialist at GameLoop, specializing in customer service and resolving hardware and software issues. His experience includes managing large online communities for Tencent Games. He holds a Bachelor of Computer Science from Bahauddin Zakariya University and a certification in Technical Support Fundamentals.

Beyond his technical role, Muneeb is a creative individual with a passion for graphic design. He actively channels this interest into his community work by organizing events like design contests and gaming championships to foster engagement and positive user experiences.

He successfully managed and grew a large Discord gaming community to over 71, 000 members.

Personality Overview

Requires Proof

Curious But Skeptical

ROI Driven

They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell They are often friendly and nice, but can sometimes suprise you with their piercing questions

Topics They Care About

Community Management
Managed a large Discord community of 71k members for Tencent Games, focusing on moderation, user experience, and engagement strategies.
Technical Support
As a specialist for GameLoop, he diagnoses and resolves a high volume of hardware and software problems to ensure customer satisfaction.
Mobile Gaming
Deeply involved in the mobile gaming ecosystem through his work with PUBG Mobile at Tencent and the GameLoop emulator.

Media Appearances

Muneeb has no verified media appearances

Work History

8-2022
Technical Support Specialist at GameLoop
1-2021
Discord Community Admin (PUBGMPK) at Tencent Games

Education

1-2018 - 12-2020
BCS from Bahauddin Zakariya University

More Information

Social Presence :

Prographics :

Exp : 5 Location : Dera Ghazi Khan, Punjab, Pakistan Job Level : Junior Designation : Technical Support Specialist at GameLoop
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Insights For Selling To Muneeb

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Be prepared for a lot of questions, answer them objectively
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Don’t overhype the product/pitch, keep it measured
  • Don't ask them to move fast, let them take their time and digest all the information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Muneeb is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Muneeb

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Muneeb move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Muneeb take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Muneeb

Personality Compatibility


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