Munnawar Hashim

Examiner
DISC Type : cs

CX at Clay at Clay

Chennai, Tamil Nadu, India, Germany

Overview

Munnawar is a customer experience (CX) professional at Clay, leveraging his background as a teacher and developer advocate to enhance user engagement. His career transitioned from education to tech, with roles at LaunchDarkly where he excelled in communicating complex technical concepts. Colleagues praise him as an "exceptional communicator", "natural leader", and a "special talent" who skillfully combines technical expertise with an educators touch.

Personality Overview

Tough To Convince

Late Adopter

Status Quo Seeker

They tend to have clarity about their needs and constraints, and are unlikely to over-promise.  They do not like taking risks at all and go for proven options in the end. They are always well-planned and adopt a systematic approach.

Topics They Care About

Customer Experience
His current role at Clay is focused on customer experience, reflecting his passion for helping users and solving problems.
Community Building
He focuses on building vibrant communities, a skill he honed during his time as a Developer Advocate and through organizing events like the Clay World Cup.
Public Speaking
With a background in drama and experience as a developer advocate and stand-up comedian, he is a skilled and engaging public speaker.

Media Appearances

Munnawar has no verified media appearances

Work History

2-2025
CX at Clay at Clay
3-2024
Sabbatical at Freelance (Self employed)
8-2022 - 1-2024
Developer Advocate at LaunchDarkly
2-2021 - 8-2022
Technical Support Engineer at LaunchDarkly
8-2020 - 2-2021
Self Taught Programmer at Studying

Education

2018 - 2019
PGCE from UCL
2018 - 2019
PGCE from UCL Institute of Education

More Information

Social Presence :

Prographics :

Exp : 6 Location : Chennai, Tamil Nadu, India, Germany Job Level : N/A Designation : CX at Clay at Clay
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Insights For Selling To Munnawar

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Be firm in your communication and stay in control
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Munnawar is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Munnawar

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Munnawar move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Munnawar take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Munnawar

Personality Compatibility


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