Muralidhar CS (CS)

Questioner
DISC Type : c

Senior Vice President | Digital Business & Foundation Head – Financial Services at HCLTech

Bengaluru, Karnataka, India

Overview

Muralidhar CS is the Senior Vice President and Digital Business Head for Financial Services at HCLTech. He focuses on driving digital transformation and growth for global banking clients, serving as a trusted advisor to C-suite executives. He holds an executive education certificate from Harvard Business School and is described by colleagues as a phenomenal delivery executive.

He recently spearheaded the opening of HCLTechs new office in Ho Chi Minh City, Vietnam, expanding the companys financial services footprint.

Personality Overview

Cautious & Analytical

Value Seeker

Price-Sensitive

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  It is quite likely of them to ask for pricing or other concessions. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

AI in Finance
He believes AI is the inevitable new face of banking, essential for transforming the customer experience and is a frequent speaker on the topic.
Digital Transformation
His core role involves leading strategic initiatives that drive transformation and operational excellence for global institutions in the financial services sector.
Personalized Banking UX
Emphasizes that 'Agentic UX' combined with hyper-personalization is a non-negotiable element for creating a seamless and intelligent customer experience in modern banking.

Media Appearances

Muralidhar has no verified media appearances

Work History

4-2023
Senior Vice President | Digital Business & Foundation Head – Financial Services at HCLTech
4-2020 - 3-2023
Vice President at HCLTech
6-2015 - 3-2020
Associate Vice President at HCLTech
2-1995 - 6-1998
Project Manager at PSI Data Systems

Education

2008 - 2009
ELP from Harvard Business School
2005 - 2005
PMP from Project Management Institute

More Information

Social Presence :

Prographics :

Exp : 13 Location : Bengaluru, Karnataka, India Job Level : Leadership Designation : Senior Vice President | Digital Business & Foundation Head – Financial Services at HCLTech
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Insights For Selling To Muralidhar

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Share as much information as possible regarding your product
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Muralidhar is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Muralidhar

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Muralidhar move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Muralidhar take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Muralidhar

Personality Compatibility


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