Musa Manyela in

Musa Manyela

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Team Lead at Boldr
📍 City of Cape Town, Western Cape, South Africa

Musa Manyela is a results-oriented Team Leader at Boldr with over 7 years of experience in customer service and support operations. He specializes in building high-performing, people-focused teams and optimizing the customer journey. He holds a Diploma in Management from Cape Peninsula University of Technology.

He recently earned a certification as an "AI-Powered People Manager, " demonstrating his initiative in applying modern technology to leadership.

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Experience
12 Years
Current Role
Team Lead
Job Level
Mid-senior
Location
City of Cape Town, Western Cape, South Africa
Personality Overview

How Musa shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Musa cares about

AI in Management
Recently completed the "Become an AI-Powered People Manager" course, showing a strong interest in leveraging AI for leadership and business operations.
People-Focused Leadership
Emphasizes a "people-focused yet performance-driven" leadership style, focusing on team mentorship, growth, and morale to meet KPIs.
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Career

Work history

12-2024
Team Lead
Boldr
5-2022 - 1-2025
Associate Account Manager
Boldr
9-2019 - 3-2022
Customer Service Team Lead
Collinson
2-2018 - 10-2019
Shift Leader
Collinson
1-2016 - 2-2018
Customer Service Representative
Collinson
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1-2020 - 11-2024
DIPLOMA IN MANAGEMENT
Cape Peninsula University of Technology
2008 - 2012
matric
Buren High School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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