Musa Manyela in

Musa Manyela

Evaluator · DISC type Sdc
Team Lead at Boldr
📍 City of Cape Town, Western Cape, South Africa

Musa Manyela is a results-oriented Team Leader at Boldr with over 7 years of experience in customer service and support operations. He specializes in building high-performing, people-focused teams and optimizing the customer journey. He holds a Diploma in Management from Cape Peninsula University of Technology.

He recently earned a certification as an "AI-Powered People Manager, " demonstrating his initiative in applying modern technology to leadership.

Read the full overview →
Experience
12 Years
Current Role
Team Lead
Job Level
Mid-senior
Location
City of Cape Town, Western Cape, South Africa
Personality Overview

How Musa shows up

Quality Focused
Thorough Evaluator
Hard To Convince

They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Priorities

Topics Musa cares about

AI in Management
Recently completed the "Become an AI-Powered People Manager" course, showing a strong interest in leveraging AI for leadership and business operations.
People-Focused Leadership
Emphasizes a "people-focused yet performance-driven" leadership style, focusing on team mentorship, growth, and morale to meet KPIs.
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Career

Work history

12-2024
Team Lead
Boldr
5-2022 - 1-2025
Associate Account Manager
Boldr
9-2019 - 3-2022
Customer Service Team Lead
Collinson
2-2018 - 10-2019
Shift Leader
Collinson
1-2016 - 2-2018
Customer Service Representative
Collinson
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1-2020 - 11-2024
DIPLOMA IN MANAGEMENT
Cape Peninsula University of Technology
2008 - 2012
matric
Buren High School
Social presence
in
Behavioral profile

DISC profile (public)

S

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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