Musfira Kader Mohideen in

Musfira Kader Mohideen

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Director - Client Success at UST
📍 Aliso Viejo, California, United States

With over 22 years of experience, Musfira is the Director of Client Success at UST, specializing in transforming client relationships into strategic partnerships. She excels at translating complex business challenges into scalable tech solutions. She holds a Bachelors degree from the College of Engineering Trivandrum.

Outside of her core role, Musfira shows a keen interest in professional development, having completed certifications on topics like decision-making biases. She actively participates in industry events and discussions, and has shown support for workplace diversity initiatives like International Womens Day.

She was a featured panelist at the Medallia Experience 2025 conference, a premier event for customer experience leaders.

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Experience
16 Years
Current Role
Director - Client Success
Job Level
Mid-senior
Location
Aliso Viejo, California, United States
Personality Overview

How Musfira shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Musfira cares about

B2B Customer Experience
A core focus of her career. She recently spoke on a panel at Medallia Experience 2025 about building and adopting CX programs in B2B organizations.
Data-Driven Strategy
Emphasizes using predictive insights like NPS and sentiment analysis to proactively manage client relationships and identify opportunities for growth.
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Career

Work history

1-2022
Director - Client Success
UST
1-2019
Director Project Management Office
UST
1-2017
Client Partner
UST
6-2003 - 3-2011
Associate Consultant
UST Global
In the press

Media appearances

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Education
1997 - 2001
Bachelor's degree
College of Engineering Trivandrum
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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