Myia Silkaitis

Enthusiast
DISC Type : i

VP, Investment Operations at Lightspeed

San Francisco, California, United States

Overview

Myia is the VP of Investment Operations at Lightspeed, focused on driving operational excellence and strategic execution. She previously spent nearly a decade at Okta in several leadership roles, including Chief of Staff, where she specialized in global customer experience strategy. She attended Indiana University Bloomington.

After building and scaling teams at Okta for almost ten years, she transitioned into the venture capital sector.

Personality Overview

Optimistic

Consensus Focused

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They agree with others often, so exercise caution when relying on their word. They are more about building relationships than just cutting deals.

Topics They Care About

Operational Excellence
Her professional focus is on driving velocity and operational excellence, ensuring teams transform ideas into actionable plans and operate at their highest potential.
Customer Experience
She held multiple senior roles at Okta, including VP and Chief of Staff, centered around the company's "Customer First" and "Customer Experience" initiatives.
Strategic Execution
A core theme from her career is a passion for transforming high-level ideas and strategies into concrete, actionable plans for teams.

Media Appearances

Myia has no verified media appearances

Work History

12-2024
VP, Investment Operations at Lightspeed
3-2024 - 12-2024
VP, Chief of Staff to President of Customer Experience and Communications at Okta
2-2023 - 3-2024
VP, Chief of Staff for Customer First at Okta
4-2021 - 2-2023
Sr. Director, Global Customer First Strategy and Operations at Okta
11-2018 - 4-2021
Director, Global Customer First Strategy and Ops at Okta

Education

Education details unavailable from Indiana University Bloomington

More Information

Social Presence :

Prographics :

Exp : 23 Location : San Francisco, California, United States Job Level : Senior Designation : VP, Investment Operations at Lightspeed
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Insights For Selling To Myia

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Give them the opportunity to lead the conversation where possible
  • Compliment them about their personality if you get a chance

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Myia is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Myia

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Myia move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Myia take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Myia

Personality Compatibility


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