Nagarajan Thangavelu

Critic
DISC Type : C

Senior Vice President - Global Payments Architecture at Citi

Mississauga, Ontario, Canada

Overview

Nagarajan Thangavelu is a Senior Vice President and Global Payments Architect at Citi, with over 18 years of experience in transaction banking and end-to-end payment system design. He holds a TOGAF® 10 certification and is described by colleagues as cool-headed and hard-working. He specializes in payments modernization, ISO20022, and cross-border payment solutions.

He has publicly advocated for creating a national card network in Canada, similar to Indias RuPay, to reduce transaction costs for consumers.

Personality Overview

Negotiator

Objective Thinker

ROI Driven

Unless the value is proven by data, they are unlikely to value fancy features.  They prefer to analyze logically and value objective facts over emotions. They like to take decisions independently and do not seek others' support often.

Topics They Care About

Payments Modernization
Focuses on modernizing global payment platforms, including instant/real-time payments, ACH, SWIFT, and ISO20022 implementation, as per his role and expertise.
Cross-Border Payments
Actively shares insights on SWIFT pre-validation services and experiments with Central Bank Digital Currencies (CBDC) for international transactions.
Canadian Payments
Has expressed a keen interest in evolving Canada's payment infrastructure to reduce consumer costs, drawing comparisons to successful international models.

Media Appearances

Nagarajan has no verified media appearances

Work History

8-2025
Senior Vice President - Global Payments Architecture at Citi
6-2020 - 8-2025
Vice President - Global Payments Architecture at Citi
4-2018 - 6-2020
Application Solution Consultant - Payments at CIBC
4-2017 - 4-2018
Senior Consultant, Payments at CGI
6-2013 - 3-2017
Lead Consultant, Payments at Polaris Consulting & Services Ltd

Education

2003 - 2006
Master of Computer Applications - MCA from Bharathiar University
5-2000 - 4-2003
Bachelor's degree from Bharathiar University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Mississauga, Ontario, Canada Job Level : Leadership Designation : Senior Vice President - Global Payments Architecture at Citi
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Insights For Selling To Nagarajan

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Be ready for penetrating questions and critical examination of your pitch
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Don’t try too hard to build a relationship with them
  • Make extra effort to not seem pushy or confrontational
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nagarajan is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Nagarajan

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Nagarajan move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Nagarajan take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Nagarajan

Personality Compatibility


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