Nalani Kopp

Commander
DISC Type : D

AI Deployment Strategist Director, Forward Deployed Engineering Principal at Salesforce

New York, New York, United States

Overview

Nalani is an AI Director at Salesforce, specializing in elevating the patient experience in healthcare using data and automation. With a background in product strategy for firms like IBM and Capgemini, she has a certificate from Saïd Business School, University of Oxford. Colleagues describe her with adjectives like "leadership, " "mentorship, " and having "strong strategic leadership skills. "

Nalani is the founder of ArtherapyHQ, a platform using AI to connect people with art and holistic therapists, focusing on accessibility for underserved communities. Her personal interests are rooted in the arts and humanities, including modern dance, playing the piano, and classical voice. A recent post also highlighted her personal connection to healthcare after her childs NICU stay.

She co-authored a research paper analyzing the "literary canons" of large-language models, exploring diversity in AI-generated text.

Personality Overview

Impact-Driven

Decisive

Strong-Willed

More than the product, they care about the impact of the product.  They like to move fast and expect the same from others. They prefer to be the ones controlling the conversation or defining the terms.

Topics They Care About

AI in Healthcare
Her current role at Salesforce and her personal posts confirm a focus on using AI to improve the patient experience and support medical workers.
Agentic AI Solutions
Her title and role description specify her focus on leading the strategic design and deployment of intelligent Agentic AI solutions for key customers at Salesforce.
Emotional Wellness Tech
As the founder of ArtherapyHQ, she is building an AI-powered marketplace to connect individuals with art and holistic therapists for emotional wellness.

Media Appearances

Nalani has no verified media appearances

Work History

10-2025
AI Deployment Strategist Director, Forward Deployed Engineering Principal at Salesforce
5-2025 - 9-2025
Full-time parenting at Career Break
9-2021 - 4-2025
AI Product Lead at IBM
12-2020 - 9-2021
Senior Product Manager at Outreach
4-2019 - 11-2020
Senior Technical Product Manager at Capgemini

Education

2020 - 2020
Certificate from Saïd Business School, University of Oxford
8-2010 - 6-2012
M.A. from The City College of New York

More Information

Social Presence :

Prographics :

Exp : 17 Location : New York, New York, United States Job Level : Mid-senior Designation : AI Deployment Strategist Director, Forward Deployed Engineering Principal at Salesforce
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Insights For Selling To Nalani

During A Call Or A Meeting

DO's

  • Speak about competitive differentiation that your product offers
  • Be respectful but crisp
  • When negotiating terms, help them build an impression that they are the ones calling the shots

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Avoid being too verbose
  • Don’t take too much time in sending them information if they ask for any

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nalani is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Nalani

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Nalani move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Nalani take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Nalani

Personality Compatibility


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