Namita Sharma

Captain
DISC Type : DS

Head of Student Success at Aakash Educational Services Limited

Gurugram, Haryana, India

Overview

Namita is the Head of Student Success at Aakash Educational Services, where she enhances student engagement and service delivery. An MBA graduate with a Six Sigma Black Belt, her expertise lies in customer success, process optimization, and team management. Colleagues describe her as an influential, articulate, and supportive leader.

She is motivated by a desire to spread the joy of education and learning. Namita has a holistic view of achievement, defining personal success as a blend of family, wealth, purpose, happiness, and gratitude, showing she values a well-rounded life beyond her professional accomplishments.

Unique fact: Namita holds a Six Sigma-Black Belt certification, underscoring her commitment to quality and process improvement.

Personality Overview

Consummate Professional

Planner & Achiever

Decisive But Calm

Reading between the lines and seeing beyond your words comes naturally to them.  They exhibit a rare combination of being result-oriented but patient at the same time. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Student Success
Her current role as Head of Student Success is dedicated to enhancing student engagement, optimizing processes, and ensuring seamless service delivery across regional offices.
Customer Retention
She has actively recruited for roles centered on customer retention, showing her strong belief in making "every customer count" to drive business growth.
Team Leadership
Praised in recommendations as an influential mentor and a helpful leader, she is passionate about guiding her team and fostering their professional success.

Media Appearances

Setting a New Record: 10,000+ Students Join Aakash Educational Services Limited – The Home of Problem Solvers. Featured in ThePrint

See Now

Work History

8-2022 - 8-2024
Head of Student Success at Aakash Educational Services Limited
3-2021 - 8-2022
Head-Customer Success at PlanetSpark
7-2019 - 3-2021
Director- Partner Success at CredForce
10-2018 - 6-2019
Senior Lead-Customer Success at Anaek Inc
5-2017 - 7-2018
Team Lead-Customer Success at SplashLearn

Education

MBA- Marketing and General Management from NIMS University, Jaipur
C.B.S.E from Gita Convent School

More Information

Social Presence :

Prographics :

Exp : 6 Location : Gurugram, Haryana, India Job Level : N/A Designation : Head of Student Success at Aakash Educational Services Limited
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Insights For Selling To Namita

During A Call Or A Meeting

DO's

  • Come across as a trustworthy professional and be respectful, they usually know their game
  • Stick to your standard pitch and qualifying script, don't try to wing it
  • During followups, use phone or text if needed, they should be fine

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Don't go over them unless you are left with no other option
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Namita is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Namita

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Namita move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Namita take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Namita

Personality Compatibility


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