Naomi James

Observer
DISC Type : ci

Chief Executive Officer at Ryman Healthcare

Sydney, New South Wales, Australia

Overview

Naomi is a proven transformational CEO with extensive experience leading people and asset-intensive businesses in the energy, resources, and healthcare sectors. She notably led the strategic transition of Refining NZ into the import terminal Channel Infrastructure NZ. She is a graduate of Harvard Business Schools Advanced Management Program.

Naomi is passionate about leadership and people development, holding a certification in organisational coaching. Outside of her executive career, she is a dedicated mother to her two sons and values spending quality time with her family.

Unique fact: She spearheaded the complex conversion of New Zealands only oil refinery into a critical fuel import-only terminal.

Personality Overview

Assertive

Value Driven

Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally strong communicators and are not easy to convince. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Strategic Transformation
As CEO, she led the fundamental shift of a publicly listed company's business model from oil refining to a national infrastructure asset, demonstrating a core expertise.
Energy Infrastructure
Her executive career at Santos and Channel Infrastructure NZ has been centered on managing and optimizing large-scale, critical energy and midstream infrastructure.
People Development
Holds an Organisational Coaching certification and frequently emphasizes her focus on leading people and building effective teams in her executive roles.

Media Appearances

Ryman Healthcare Appoints New CEO – Naomi James. Featured in NZX

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Ryman Healthcare appoint Australian Naomi James as Group CEO after five‑month search. Featured in The Weekly Source

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Work History

11-2024
Chief Executive Officer at Ryman Healthcare
3-2022 - 3-2023
Chief Executive Officer at Channel Infrastructure NZ
4-2020 - 3-2022
Chief Executive Officer at Channel Infrastructure NZ
1-2019 - 3-2020
Executive Vice President, Midstream Infrastructure & Energy Solutions at Santos Ltd
11-2018 - 4-2020
Board Member at Central Adelaide Local Health Network

Education

2019 - 2019
Advanced Management Program 196 from Harvard Business School
2018 - 2018
Graduate Company Directors Course from Australian Institute of Company Directors

More Information

Social Presence :

Prographics :

Exp : 25 Location : Sydney, New South Wales, Australia Job Level : Leadership Designation : Chief Executive Officer at Ryman Healthcare
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Insights For Selling To Naomi

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Be prepared for a lot of questions, answer them objectively
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Naomi is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Naomi

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Naomi move?

  • They like to analyze well and then make their decisions.
  • Can Naomi take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Naomi

Personality Compatibility


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