Natalia Cruz
Enigma · DISC type cidNatalia Cruz is a Senior Customer Experience Analyst at Volkswagen Financial Services in Brazil. With a postgraduate degree in Business Management, she specializes in managing customer service vendors and fostering positive client relationships within the financial services sector.
She is passionate about creating a positive work environment, often expressing her pride in her companys culture and team achievements. Natalia actively seeks to stay current with industry innovations.
Natalia attended the 2025 FEBRABAN TECH conference to learn about the latest trends shaping the financial sector.
Read the full overview →How Natalia shows up
They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing They are likely to ask many questions and look heavily for supporting proof as well as information.
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DISC profile (public)
Calculativeness (C)
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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