Natalia Matusevscaia

Enigma
DISC Type : Dic

Senior Manager, People Development, Branch Operations at Fairstone Bank

Dollard-des-Ormeaux, Quebec, Canada

Overview

Natalia is a Learning and Development Leader at Fairstone Bank with over 10 years of experience in talent development and leadership coaching. A graduate of Concordia University, she is an award-winning architect of leadership programs. Colleagues describe her as creative, driven, dedicated, and solution-oriented, with a passion for empowering leaders and fostering organizational growth.

Natalia is a vocal advocate for continuous, lifelong learning, a passion that extends into her personal life. She actively seeks out new knowledge, demonstrated by her personal challenges like learning a new AI tool every day or taking up a new language. As an immigrant to Canada, she brings a unique perspective to her work.

Unique fact: Natalia believes that constraints are a catalyst for creativity and innovation, a philosophy she applies to her professional challenges.

Personality Overview

Challenger

Hard To Convince

Friendly Yet Blunt

They are likely to ask many questions and look heavily for supporting proof as well as information.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing

Topics They Care About

AI in Learning
She is actively exploring AI's role in L&D, holds an AI Literacy certification, and has undertaken personal challenges to grow her AI fluency.
Leadership Development
She is the key architect of her company's leadership programs and received an Excellence Award for her impactful work in this area.
Age-Inclusive Development
She is a self-described "vocal advocate" for creating development programs that are inclusive and accessible for professionals at every career stage.

Media Appearances

Natalia has no verified media appearances

Work History

12-2025
Senior Manager, People Development, Branch Operations at Fairstone Bank
11-2020 - 1-2026
Director, Learning & Development at Fairstone Bank
12-2018 - 11-2020
Learning and Development Specialist (Interim Director L&D) at Fairstone Bank
1-2018 - 12-2018
Instructional Design Team Lead, Learning Strategist at ellicom
5-2017 - 12-2018
Learning Strategist at ellicom

Education

2013 - 2016
Master's degree from Concordia University
2011 - 2013
Bachelor of Arts (BA) from Concordia University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Dollard-des-Ormeaux, Quebec, Canada Job Level : Middle Designation : Senior Manager, People Development, Branch Operations at Fairstone Bank
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Insights For Selling To Natalia

During A Call Or A Meeting

DO's

  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming
  • Build rapport slwly without rushing, it will come handy to handle hard questions later
  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously. They are easily deterred
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Natalia is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Natalia

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Natalia move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Natalia take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Natalia

Personality Compatibility


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