Natalia is a customer service leader with extensive experience in the Chilean banking sector, currently serving as Head of the Customer Service Platform at Banco de Chile. Colleagues describe her as responsible, ethical, and rigorous. She holds a degree in Business Administration and recently earned a diploma from the Pontificia Universidad Católica de Chile.
Natalia is committed to her professional development, recently sharing her excitement about starting a new diploma. This dedication to continuous learning complements her established career in banking operations and services, where she has a proven track record of managing teams and processes.
She has a strong focus on delivering an excellent customer experience while maintaining robust risk controls.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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